Solutions

CallGuard

Secure Call Recording

Payment IVR

ChatGuard

Secure Digital Payments

DataGuard

CallGuard

CallGuard

The most effective, cost-efficient product for securing phone payments - reducing fraud risk, protecting your customer's data and ensuring PCI DSS compliance.

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Secure Call Recording

Secure Call Recording

Capture customer conversations, transcribe them on-demand and then use AI-powered, sentiment heatmaps to deliver business insights.

Secure Call Recording

Payment IVR

Payment IVR

Increase conversions 24x7 with secure IVR payments. Enable customers to make payments over the phone whenever they want, using self-service automation.

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ChatGuard

ChatGuard

Let customers pay the easiest way – inside any chat application as they talk with your agent. No links, just instant and secure payments.

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Secure Digital Payments

Secure Digital Payments

Combine your customers’ preferred contact channel with their favorite payment method. Process secure payments in seconds while the agent stays connected to the customer.

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DataGuard

DataGuard

Protect your customers by preventing their personal data from being seen, heard or stored by customer facing teams, systems or processes.

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Industries
Industries

Maximize the effectiveness and security of your contact center and customer service operations. Whatever industry you are in, Eckoh makes it possible.

Retail & Hospitality

Banking & Insurance

Energy & Utilities

Healthcare

Telecoms & Media

Transportation & Logistics

Public Sector & Education

Manufacturing
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Case studies: Manufacturing

Name: Eckoh
Address: 6700 Mercy Rd, Suite 302, Omaha, Nebraska, NE 68106, United States
Telephone: 8662589297
Price range: $

US-based Global Agribusiness Cooperative

Ensuring secure payment solutions and data security within the contact center of a global agribusiness cooperative

A global agribusiness cooperative partners with Eckoh for secure payment solutions