Our Products

CallGuard

The most effective, cost-efficient product for securing phone payments. CallGuard reduces fraud risk, protects your customers' card data and helps your business become PCI DSS compliant.

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Secure Call Recording

Secure Call Recording from Eckoh is a security-first way to capture customer conversations, transcribe them on-demand and then use AI-powered sentiment heatmaps to deliver business insights.

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Self Service IVR

Dramatically transform your existing IVR with the next generation of IVR technology. Automate complex tasks while giving callers a superior experience.

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Payment IVR

Increase conversions 24x7 with secure IVR payments. Enable customers to make payments over the phone whenever they want, using self-service automation.

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ChatGuard

Let customers pay easiest way – inside the chat session – with any chat application. Enable 3D Secure and digital wallet payments too if you wish.

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Secure Digital Payments

A simple, secure way to ensure card data is not exposed to your agents or network, keeping your contact center PCI DSS compliant.

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DataGuard

Protect your customers by preventing their personal data from entering your organization.

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Secure Payments

Achieve and maintain PCI DSS compliance with Eckoh's quick to implement secure payment services. Works with any system and across all channels.

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DTMF Masking

DTMF masking eliminates the need for your customers to speak their card number over the phone providing a more secure payment process.

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Visual IVR

Allow users to shift seamlessly between channels and maximize the benefits of customer self-service with Eckoh's visual IVR solutions.

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Virtual Contact Center

Scale your contact center for taking secure payments or additional services with Eckoh's virtual contact center.

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Flowroute

Cloud-based CallGuard clients optimize call quality and reliability with Flowroute, the most resilient cloud telephony in the United States.

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Channel Solutions

Secure Voice

Enable callers to make secure payments via your agents — or get fast outcomes with IVR self-service, available 24/7.

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Secure Digital

Deliver great experiences and robust security — as more customers demand digital channels for speed and convenience.

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Data: Protect personal information

Safeguard customers’ sensitive data, ensure privacy, boost compliance with regulations and protect your brand.

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