EckohASSIST
A conversational self-service platform that uses Natural Language technology to greet customers by simply asking ‘how can I help you?’
Customers can pay over the telephone using Apple Pay, Google Pa or PayPal. They can offer more security as no card data is shared with the contact center and each transaction is authenticated. Eckoh led the way with this solution, performing the world’s first secure payment using Apple Pay over the phone.
Read more about payment methods