Retailer Beauty-Cosmetics
Using Web Chat to significantly improve customer experience and ease pressure of agents.
Global cosmetics and beauty business seeking to increase engagement.
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Apparel Retailer
Secure payments and PCI DSS compliance for apparel retailer
Leading US retailer with a growing global market seeking to secure contact center payments and minimize risk.
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BMW
Giving a boost to end-user customers with truly ‘genius’ online support
Technology that delivers customized support for clients to configure and buy their new cars.
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High End Retailer
Chatbot delivers order tracking that never sleeps better customer experience
Global retail fashion brand, present in over 40 countries, seeks automation to relieve contact center agents.
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DIY Retailer US
Agent-Assisted payments for PCI DSS compliance and robust, secure payments
Fortune 50, US home improvement retailer with a strong online presence and high performing contact center operation.
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Retailer of Flooring
Achieving and maintaining PCI DSS compliance and growth
Multi-channel retailer offering flooring and decorating products to consumer and trade customers.
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