Case studies: Retail & Hospitality

Apparel Retailer

Secure payments and PCI DSS compliance for apparel retailer

Leading US retailer with a growing global market seeking to secure contact center payments and minimize risk.

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BMW

Giving a boost to end-user customers with truly ‘genius’ online support

Technology that delivers customized support for clients to configure and buy their new cars.

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High End Retailer

Chatbot delivers order tracking that never sleeps better customer experience

Global retail fashion brand, present in over 40 countries, seeks automation to relieve contact center agents.

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DIY Retailer US

Agent-Assisted payments for PCI DSS compliance and robust, secure payments

Fortune 50, US home improvement retailer with a strong online presence and high performing contact center operation.

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Retailer of Flooring

Achieving and maintaining PCI DSS compliance and growth

Multi-channel retailer offering flooring and decorating products to consumer and trade customers.

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