Case studies

Pelican Business

De-scoping the entire contact center to meet PCI DSS and ensure payment security

Pelican Business Services is an award-winning provider of integrated business services.

Read more

High End Retailer

Chatbot delivers order tracking that never sleeps better customer experience

Global retail fashion brand, present in over 40 countries, seeks automation to relieve contact center agents.

Read more

Health Insurer

CallGuard de-scopes office and at-home agents and improve customer satisfaction

Global health insurance business that delivers pharmaceutical products direct to customers' homes.

Read more

Major US Telecoms

Bringing disparate systems together for real, tangible benefits to the bottom line

A leading US telecoms business provides 3m customers with mobile, broadband, video and other communications services.

Read more

Lebara Group

Anytime secure payments for 4 million international pay-as-you-go customers

A global telecoms business providing pay-as-you-go mobile SIM cards to international communities and migrant workers.

Read more

DIY Retailer US

Agent-Assisted payments for PCI DSS compliance and robust, secure payments

Fortune 50, US home improvement retailer with a strong online presence and high performing contact center operation.

Read more

Retailer of Flooring

Achieving and maintaining PCI DSS compliance and growth

Multi-channel retailer offering flooring and decorating products to consumer and trade customers.

Read more