Power NI
Mobile Apps give power to Northern Ireland customers with over 50 thousand downloads
Northern Ireland's largest electricity provider, they are part of the Viridian Group and currently supply homes, farms and businesses
Read moreTransport For London
Making traveling around London easy and effective with self-service solutions
Transport for London (TfL) was created in 2000 and is the integrated body responsible for the London's transport system
Read moreYodel
Increasing customer contact channels brings better customer experience (CX) and channels of choice
Yodel is a parcel delivery and collection service brand as well as one of the largest couriers in the UK
Read moreAllpay
Helping allpay and their housing association clients take secure payments
Helping allpay and their housing association clients take secure payments.
Read moreMajor UK Insurer
Fraudulent claims and the risk of fraud reduced for its 900k policyholders.
Top 50 UK insurance company maintains its mutual status which helps to differentiate the business from others
Read moreMobile Telecoms Provider UK
Fast responses create great customer experience for leading mobile phone company
Award-winning UK mobile phone services provider and a Which? Recommended Provider for eight years
Read moreMajor UK Banking Group
Extending the life of contact center technology and ensuring business as usual
Major UK banking group covering several brands, seeks to maximize ROI on its technology investment
Read moreBPO & Public Sector Organization
Eckoh self-service portal for account management and payments
Self-service IVR solutions for a leading public sector body
Read moreMotor Insurer
De-scoping the contact center to simplify PCI DSS compliance
Motor-only, broker-only insurance business
Read moreMaintel
Choice of agent or automated secure payments for leading unified comms provider
Eckoh has a strong strategic partnership with Maintel providing secure payment solutions through the ICON platform
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