Case studies: Energy & Utilities

Major US utility company

Securing card data during live chat payments using ChatGuard

Eckoh enables a major US utility company to offer its customers secure payment options via online chat and other digital channels

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Flogas

Payment security, efficiency and improved customer experience

CallGuard and Pay-by-Link enable round-the-clock secure payments

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Power NI

Mobile Apps give power to Northern Ireland customers with over 50 thousand downloads

Northern Ireland's largest electricity provider, they are part of the Viridian Group and currently supply homes, farms and businesses

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Welsh Water

Automated payments offer a secure multi-channel service for Welsh Water users

The sixth-largest water company, serving over three million people in Wales

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South East Water

Automated payments generate 20% more customer payments than anticipated

South East Water is one of the UK's 21 regulated water supply companies, supplying 2.2 million people with quality drinking water

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