What is PCI DSS v4.0?
19 Apr 2022
Over the next several months, the security experts at Eckoh will be diving into the new Payment Card Industry Data Security Standards (PCI DSS) released by the PCI Security Standards Council (PCI SSC). Here's a brief overview of the new standard.
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Executive Insight - continuous customer service from Omnichannel to Omnipresent
14 Mar 2022
Ashley Burton, Head of Product at Eckoh identifies the underlying trends that will keep contact centers one step ahead.
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Is your PCI DSS strategy holding you back?
27 Jan 2022
The recent drastic changes to how and where the world works have created a renewed push to secure customer card data. But hastily implemented solutions aren't a durable solution for the long haul.
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New authentication technology by Eckoh reduces identity fraud in contact centers.
17 Nov 2021
Eckoh's new technology seeks to address the fraud problem while saving time and increasing security.
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Is Pause-and-Resume Effective as a PCI Compliance Strategy?
21 Oct 2021
No it isn't, but good news! There's a better way.
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Why payment data in the cloud means risk as well as complexity
30 Jun 2021
When considering migrating to the cloud, is the security and compliance around data getting enough attention?
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Shifting from six to eight-digit BINS
21 Jun 2021
The forthcoming BIN range changes - your questions answered
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Why the digital transformation roadmap has changed for Utilities
18 May 2021
Moving forward, what's needed for utility companies to realize the opportunities?
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Why CX is now business-critical for insurers
11 Mar 2021
What are the CX priorities for insurers – as the sector emerges from a period of dramatic change and searches for better ways of operating?
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How to combine crowd-pleasing payment services with rock-solid security
12 Nov 2020
3 steps to balancing payment security and great customer experience
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